Leadership Team

From 2010 to 2024, he served as Chief Marketing Officer for an EMS provider, where he built strong hospital relationships and led the company’s expansion from a single-state operation in Georgia to seven states, increasing monthly transports from 1,200 to 9,000.

Previously, as CEO of Psychiatric Solutions, Inc. and a Certified Addiction Counselor, John achieved financial goals through revenue growth and cost controls, recruited physicians, and strategically positioned the facility as a trusted community resource. He also implemented innovative programs that prioritized individualized patient care and increased admissions. John served as CEO of Acadia Healthcare, hiring and training senior management, overseeing operations, and developing census strategies across payer sources.

John earned his Bachelor of Science in Nursing from Emory University. He has two children and four grandchildren, and enjoys spending time with his family. Outside of work, he is passionate about fitness, running, and working out. Central to his leadership philosophy is the belief that driving growth and maintaining fiscal responsibility should never come at the expense of delivering high-quality, patient-centered care.

As CFO, Lee is responsible for leading the company’s financial strategy, budgeting, forecasting, financial reporting, and long-term growth initiatives. He is focused on providing the financial discipline, operational insight, and strategic clarity necessary to support Team Mobile Health Care’s mission of improving community health and safety through exceptional medical and behavioral health transportation services.

Prior to joining Team Mobile Health Care, Lee spent 12 years as Chief Operating Officer at New Constructs, a Nashville-based fintech and equity research firm. There, he led product strategy, business development, and company operations while helping develop innovative financial research technologies through collaborations with Google Cloud, Bloomberg, and faculty from Harvard and MIT.

Lee earned a Bachelor of Arts in Economics and Philosophy from Texas A&M University and completed Ph.D. coursework in Philosophy at Vanderbilt University. He also taught philosophy at Vanderbilt, an experience that strengthened the analytical thinking and disciplined decision-making he now applies to financial leadership.

Based in Nashville, Lee lives with his spouse and three children. Outside of work, he enjoys hiking, playing soccer, reading, and historical strategy board games.

At Team Mobile Health Care, Lee is committed to building a strong financial foundation that supports sustainable growth, operational excellence, and the highest standards of patient care.

Throughout his distinguished career, Rick has successfully led complex EMS organizations, expanded service offerings, integrated acquisitions, and developed high-performing leadership teams focused on operational excellence and exceptional patient care. Most recently, he served as Vice President of Operations, overseeing – Southeast Region for AmeriMed EMS, overseeing operations across Georgia, Florida, and South Carolina.

Rick’s extensive leadership background includes executive roles with Central EMS, Emergency Medical Services, LLC, and Atlanta South Ambulance, where he played an instrumental role in strategic growth initiatives, operational integration, workforce development, and business expansion. He is recognized throughout the EMS industry for his ability to build successful organizations, mentor future leaders, and create cultures focused on accountability, performance, and service excellence.

His passion for EMS began through volunteer fire service and has evolved into a lifelong commitment to serving patients, communities, healthcare partners, and EMS professionals. As Team Mobile Health Care continues its growth across Tennessee, Georgia, and the Southeast, Rick’s leadership and vision will play a vital role in advancing the organization’s mission.

John Herndon serves as Georgia State Director of Operations for Team Mobile Health Care, providing operational leadership and oversight for the organization’s growing presence across Georgia.

With more than 31 years of EMS experience, including 23 years in 911 emergency response, John brings extensive frontline, leadership, and operational experience to his role. A United States Army veteran and experienced BLS and ACLS instructor, he has built his career around service, accountability, mentorship, and developing the next generation of EMS professionals.

John joined Team Mobile Health Care as Operations Manager for Middle Georgia, where his leadership and commitment to building strong, effective teams quickly made an impact. His dedication to high standards, employee development, and compassionate patient care led to his promotion to Georgia State Director of Operations.

In his statewide role, John works closely with Team Mobile Health Care’s Georgia leadership and operations teams to strengthen operational consistency, support managers and field personnel, advance training and professional development, and ensure patients and healthcare partners receive the dependable, compassionate service that defines Team Mobile Health Care.

John is particularly passionate about behavioral health services and developing people. His leadership philosophy centers on leading by example, creating a culture of accountability and mutual respect, and giving team members the tools and support they need to succeed.

As Team Mobile Health Care continues to expand throughout Georgia, John is committed to building strong teams, strengthening healthcare partnerships, and ensuring the organization grows without losing sight of its most important responsibility—serving people and communities with compassion, dignity, and excellence.

Contact John Herndon at jherndon@teamambulance.com

Our Team is Your Team.

Chris Cornils serves as Tennessee Director of Operations for Team Mobile Health Care, bringing more than 20 years of emergency medical services experience to the organization. Throughout his career, Chris has developed extensive experience in EMS operations, team leadership, training, and community partnership development.

Prior to assuming statewide operational leadership, Chris played an integral role in Team Mobile Health Care’s growth in East Tennessee, where he successfully built and developed a strong operational team while establishing meaningful relationships with healthcare and community partners throughout the Knoxville region.

Chris is particularly passionate about employee development, education, and preparing EMS professionals to effectively serve individuals experiencing behavioral health crises. He has been instrumental in advancing Team Mobile Health Care’s ongoing training initiatives, including Crisis Intervention Team (CIT) education and instructor development for operational leaders.

As Tennessee Director of Operations, Chris provides leadership and oversight for Team Mobile Health Care’s operations across Tennessee. His focus includes developing strong leaders, supporting frontline employees, promoting operational consistency and accountability, strengthening healthcare partnerships, and ensuring patients receive safe, compassionate, and reliable care.

Chris’s leadership reflects Team Mobile Health Care’s commitment to People. Purpose. Progress. and the belief that strong teams and trusted partnerships ultimately lead to better outcomes for the communities we serve.

Contact Chris at ccornils@teamambulance.com

Our Team is Your Team.

Originally from Illinois, Madison began her EMS career at just 15 years old through a fire department cadet program. Her early exposure to emergency services sparked a passion for healthcare that led her to graduate from Southwest Tennessee Community College’s EMT program and pursue a career in EMS. Through dedication, leadership, and a strong commitment to patient care, she advanced from EMT to supervisor and ultimately into an operational leadership role.

With more than five years of EMS experience, Madison combines frontline clinical knowledge with operational expertise to support employees, improve service delivery, and ensure exceptional patient experiences. As a certified Mental Health First Aid Trainer, she is passionate about equipping healthcare professionals with the skills needed to provide compassionate, patient-centered care to those facing behavioral health and crisis situations.

Known for her hands-on leadership style, Madison is committed to mentorship, team development, and building strong, high-performing employees while helping shape the next generation of healthcare professionals.

Chastity Cadwallader serves as the Chattanooga Operations Manager for Team Mobile Health Care, bringing over a decade of frontline EMS experience and proven leadership to the organization’s growing East Tennessee operations.

Chastity began her EMS career in 2009 at just 19 years old, entering the field as a dispatcher before transitioning into field operations. She advanced her clinical credentials from Advanced EMT (AEMT) to Paramedic in 2019, achieving her paramedic certification while deployed on a hurricane response—an experience that reflects both her resilience and commitment to service in high-pressure environments. Chastity has spent the past seven years working as a paramedic, including five years in a leadership role.

Known for her passion for leadership and education, Chastity is deeply committed to mentoring the next generation of EMS professionals and fostering a strong, team-first culture. In her role with Team Mobile Health Care, she is focused on building high-performing teams, supporting clinical excellence, and expanding access to reliable, patient-centered medical transportation services across the Chattanooga region.

He served as a Damage Controlman and Petty Officer Second Class aboard the USS Harry S. Truman (CVN-75), completing three deployments to the Persian Gulf, Mediterranean Sea, and Arctic Circle. During his service, Joshua specialized in shipboard firefighting, emergency response, fire investigation, and search and rescue operations. He led emergency response efforts as Incident Commander during General Quarters and played a key role in maintaining lifesaving systems and training more than 6,000 personnel in emergency preparedness.

Following his military service, Joshua transitioned into civilian EMS, where he has built over seven years of experience in both 911 and private services. He is a certified Advanced EMT in Georgia and South Carolina and an EMT in Florida, and serves as an instructor in EVOC, Child Abuse Prevention, AHA BLS, Heartsaver, and First Aid. Joshua currently works as an Operations Manager in Georgia and previously served as a Division Captain, supporting major events and organizations. He is also a Journeyman Firefighter and a 2024 graduate of the GEMSA Axioms Leadership Course.

With more than a decade of progressive leadership experience in emergency medical services, patient transportation, business development, and healthcare operations, Matt brings a well-rounded perspective to EMS leadership. Throughout his career, he has held key leadership positions with Vital Medical Transport, Ascension, Acadian Ambulance, MedicOne Medical Response, and Transcare Medical, successfully overseeing multi-unit operations, logistics, fleet management, workforce development, and organizational growth initiatives.

Matt’s leadership philosophy centers on building strong teams, fostering accountability, and creating a culture where employees are empowered to succeed. His extensive experience developing healthcare partnerships and improving operational performance has helped organizations strengthen service delivery while maintaining a steadfast commitment to patient-centered care.

A graduate of Columbia Southern University, Matt holds a Bachelor of Science in Emergency Medical Services Administration. His combination of frontline EMS experience and executive operational leadership provides a strong foundation for supporting Team Mobile Health Care’s continued growth and expansion across Tennessee.

As Nashville Operations Manager, Matt is committed to advancing Team Mobile Health Care’s mission by delivering safe, reliable, and compassionate transportation services while building lasting relationships with healthcare partners and the communities we serve.

Moe joined Team Mobile Health Care in June 2025 as an Emergency Medical Technician and quickly demonstrated a strong dedication to patient care, professional development, and taking on greater responsibility. While working in the field, Moe continued advancing clinically, progressing from EMT to Advanced EMT and most recently earning Paramedic certification through Arkansas State University.

That commitment to growth has extended beyond clinical advancement. Moe progressed into a supervisory role before being promoted to Operations Manager, gaining firsthand experience with the crews, operations, patients, and healthcare partners now supported as a member of Team Mobile’s leadership team.

As Operations Manager, Moe oversees day-to-day operations throughout Memphis and West Tennessee with a focus on supporting and developing team members, maintaining high standards of patient care and operational excellence, and ensuring Team Mobile continues to provide safe, compassionate, and dependable service.

Moe is also focused on the continued growth of the West Tennessee market and strengthening the relationships Team Mobile has established with hospitals, behavioral health providers, healthcare organizations, and community partners throughout the region.

Moe’s progression from EMT to Advanced EMT to Paramedic, Supervisor, and now Operations Manager reflects a personal commitment to continued growth and Team Mobile Health Care’s belief in recognizing talent and developing leaders from within.

Amanda Webb serves as Central Georgia Operations Manager for Team Mobile Health Care, providing operational leadership and supporting the continued development of the company’s Central Georgia market.

Amanda has been part of Team Mobile Health Care’s Central Georgia operations since their launch in May 2026. Joining the organization as a Supervisor, she played an integral role in establishing the new market from the ground up, including helping stock and prepare the first three ambulances for service and supporting the development of the local team and daily operations.

A Paramedic with eight years of EMS experience, Amanda brings more than four years of specialized experience in behavioral health transport. Her clinical background and understanding of the unique needs of individuals experiencing behavioral health crises complement Team Mobile Health Care’s commitment to providing safe, compassionate, and patient-centered transportation.

Amanda is also a BLS Instructor and Georgia State EMS Instructor, reflecting her commitment to education, professional development, and preparing EMS professionals to provide high-quality care. She has completed Crisis Intervention Team (CIT) training, further strengthening her ability to support patients experiencing behavioral health crises and the EMS professionals who care for them.

Known for her compassion, initiative, and commitment to continuous growth, Amanda has consistently sought opportunities to expand her knowledge of EMS operations and leadership while supporting the people around her. She believes strong operations begin with strong teams and that exceptional patient care should remain at the center of every decision.

As Central Georgia Operations Manager, Amanda oversees day-to-day operations, field team support and development, clinical and service standards, safety, and operational performance. She works closely with Georgia leadership to strengthen healthcare partnerships and support Team Mobile Health Care’s continued growth throughout Central Georgia.

Amanda’s progression from Supervisor at the launch of the Central Georgia market to Operations Manager reflects Team Mobile Health Care’s commitment to developing leaders from within and investing in people who demonstrate compassion, accountability, reliability, and excellence.

Our Team is Your Team.

With 10 years dedicated to EMS billing, Nicole has developed expertise in coding, compliance, and process optimization.

She began her career in EMS billing as a coder, where she quickly built a strong foundation in documentation and reimbursement accuracy. After three years, she advanced to the role of Pre-Bill Supervisor, where she led teams, improved workflow efficiencies, and ensured regulatory compliance across billing operations. During this time, she also earned her EMS coding certification.

Nicole’s healthcare background is complemented by her early clinical experience as a Certified Medical Assistant in an OB/GYN practice, following the completion of her associate’s degree in psychology and technical training in medical assisting. She also brings valuable corporate experience from her role as a Dispute Resolution Specialist at Cargill, where she refined her skills in problem-solving, claims resolution, and client communication.

Paul Kendall serves as Director of Systems Status Management for Team Mobile Health Care, where he focuses on strengthening communication, resource coordination, and operational efficiency across the organization’s growing network of EMS operations.

With more than 15 years of experience in the medical field and over seven years in leadership, Paul brings a combination of frontline EMS experience, operational knowledge, and practical problem-solving to his role. A Certified Advanced EMT with specialized Crisis Intervention Training, he understands both the clinical and operational demands involved in providing safe, timely, and compassionate patient care.

Prior to assuming his current position, Paul served as Tennessee Director of Operations, providing statewide operational leadership and supporting Team Mobile Health Care’s continued growth throughout Tennessee. He has been instrumental in developing teams, improving processes, supporting new markets, and helping solve complex operational challenges as the organization has expanded.

As Director of Systems Status Management, Paul works to improve the systems that connect dispatch, field operations, leadership, and organizational resources. His focus is ensuring teams have the communication, coordination, and support necessary to respond effectively to the needs of patients, healthcare partners, and the communities Team Mobile Health Care serves.

Known throughout the organization as a dependable leader and problem solver, Paul is committed to supporting Team Mobile’s people while building stronger, more efficient systems for the future.

People. Purpose. Progress.

Connect with Paul at pkendall@teamambulance.com

Our Team is Your Team.

Marisa Pinnell serves as Communications & Dispatch Manager for Team Mobile Health Care, where she leads communication center operations and supports the coordination of patient transportation services across multiple markets. As a highly respected leader behind the scenes, Marisa plays a critical role in ensuring seamless communication, operational efficiency, and exceptional service delivery every day.

With more than a decade of experience in customer service, healthcare operations, scheduling, and communications, Marisa has built a reputation for professionalism, reliability, and compassionate leadership. Her ability to remain calm under pressure while managing high-volume communications environments has made her an invaluable resource for field crews, healthcare partners, patients, and leadership teams alike.

Marisa’s expertise extends beyond dispatch operations into workforce development, process improvement, and communication workflow optimization. She is passionate about supporting team members, improving operational outcomes, and creating systems that enhance both employee performance and patient care.

Her leadership reflects the critical role communications professionals play in EMS, ensuring the right resources reach the right place at the right time while supporting the organization’s mission of delivering safe, reliable, and compassionate transportation services.

Jacquelyn is an experienced HR professional and serves as Employee Relations Manager at Team Mobile Health Care, a leading ambulance service provider. She oversees payroll, new hire onboarding, insurance enrollment, and a wide range of employee relations matters, bringing a hands-on approach, attention to detail, and a commitment to fostering a supportive and efficient workplace.

She holds both an Associate of Arts and a Bachelor of Business Administration, blending academic knowledge with practical expertise to implement HR strategies that strengthen organizational performance. Outside of work, Jacquelyn enjoys traveling, tackling home improvement projects, and curating her personal style—interests that reflect the creativity and energy she brings to all aspects of her life.

Don was recently married to his wife, Sandy, and is the proud father of two children, Joshua and Tatum. His passion for EMS began after a major motor vehicle accident in 1986 and led him to start his career in 1988, working in both prehospital and hospital settings. In 1997, Don became co-owner, founder, and partner of Emergency Mobile Healthcare, which served the greater Memphis area until 2019.

During those years of building and leading the company, Don also experienced a profound spiritual awakening that deepened his relationship with God and inspired him to pursue a decade of study in Moral Theology and Spiritual Formation, culminating in ordination and chaplaincy. Influenced by saints, church fathers, Christian philosophers, and his personal faith journey, Don is passionate about helping others navigate life’s challenges through a faith-based lens.

Christine Giraldo serves as Business Development Representative for Georgia at Team Mobile Health Care, bringing more than 19 years of EMS experience and over 12 years of leadership experience to her role.

Having previously helped lead Team Mobile Health Care’s Georgia operations, Christine brings a valuable operational and clinical perspective to business development. Her firsthand understanding of EMS, patient care, and healthcare operations allows her to recognize the needs of healthcare organizations and develop partnerships centered on reliability, collaboration, and exceptional patient care.

In her role, Christine focuses on developing and strengthening relationships with hospitals, behavioral health providers, EMS agencies, community organizations, and healthcare partners throughout Georgia. She works closely with partners to identify transportation needs, improve access to services, and create solutions that help connect patients with the appropriate level of care.

A seasoned paramedic, educator, and EMS leader, Christine is passionate about building meaningful relationships, developing people, and advocating for both patients and healthcare professionals. Her extensive background in EMS education, operational leadership, and community engagement provides a strong foundation for supporting Team Mobile Health Care’s continued growth across Georgia.

Christine’s approach to business development reflects the philosophy at the heart of Team Mobile Health Care: the strongest partnerships are built by understanding the people and organizations we serve and working alongside them as an extension of their team.

Growing relationships. Strengthening communities. Connecting patients to care.

Contact Christine:
cgiraldo@teamambulance.com

Our Team is Your Team